Bundle several appointments into one upfront purchase. Clients receive a package code, redeem one credit per booking, and track the balance in their client portal.
Packages collect payment for several appointments up front. They are one-time purchases and do not renew automatically.
Your Stripe or Square connection collects the payment. YourDay tracks the package code, eligible services, expiration, and remaining credits.
Clients enter their package code on the final booking step. The booking email must match the email used to buy the package.
One eligible booking consumes one credit. Clients can view remaining credits, expiration, and their code under Packages in the client portal.
A package code cannot be used for a meeting type you did not select. Archiving a package stops new sales but does not remove credits clients already purchased. A package that has never been sold can be deleted permanently from the Packages page; once it has sales, only archiving is available.
When a confirmed package booking is cancelled, its credit returns automatically. Marking a booking as a no-show keeps the credit consumed.
Package purchases are not refunded from YourDay. If you need to refund one, issue the refund from your Stripe or Square dashboard. Refunding does not deactivate the code — email support@yourdayschedule.com to have remaining credits revoked.
Still stuck? Email support@yourdayschedule.com.
